JOHANNESBURG – PROFESSIONAL services firm, Deloitte Africa has awarded Datcentrix, a provider of high performing and secure technology solutions, a three-year contract for the delivery of end user computing platform to its offices in Malawi, Zambia and Zimbabwe.
Avi Padayachee, IT Africa integration manager for Deloitte Africa, said while the type of workstation technology selected by Deloitte Africa was important, a key consideration for the agreement was the assurance of next business day repair to the 250 Lenovo laptops selected.
“In Central Africa, there is no such thing as a distributor that can provide a three-year service level agreement as well as having access to a broad range of technology.
“In each country, there are smaller shops that focus solely on one brand, but typically they do not have original equipment manufacturer (OEM) agreements in place and cannot commit to the type of service level agreement (SLA) required by Deloitte.”
He said Deloitte had an exceptional reputation for delivering the highest quality of services, and Datacentrix’ understanding of this ethic meant their working philosophies and business values were highly complementary.
Our long-term partnership has meant that Datacentrix has become a trusted advisor of Deloitte Africa.”
In order to meet the stringent SLA requirements, Datacentrix has partnered with a Pan-African IT products and services distributor able to deliver services across 35 African countries, particularly within the Central, East, West African (CEWA) regions.
Datacentrix is listed in the Johannesburg Stock Exchange.
– CAJ News