MTHULISI SIBANDA
JOHANNESBURG – HUAWEI Consumer Business Group South Africa has officially opened two customer service centres in South Africa.

The stores are in Johannesburg and Cape Town.

Charlene Munilall, GM of Huawei Consumer Business Group SA, says the facilities will enable more customers to have a hands-on experience with all the company’s products.

As an innovative brand, Huawei intends to create an interactive space where every customer is important and will be treated as such by in-store “tech heroes.”

“We understand that consumers seek holistic experiences to fit their lifestyles and our service stores succeed in providing this,” says Munilall.

At the stores, customers can look forward to dedicated services such as training sessions, onsite device repairs, free device engraving and an extensive range of accessories to choose from.

The store will provide onsite repair and replacement for P8, P9, P9 Plus, Mate S and Mate 8.

There will also be a VIP service for Mate 8, P9, and P9 Plus with a service offering including door to door collection.

Huawei is placing the customer at the centre of integrating technology, service and lifestyle in an interactive environment, according to Munilall.

“We believe the Huawei customer demands more from technology and with these service centres we intend to close the loop”, concludes Munilall.

– CAJ News